# Workflow of engagements and payments

The workflow of engagements and payments are described below:

{% stepper %}
{% step %}

### Request for casual helper engagement by staff of department

The staff of department who requests for casual helper(s), namely supervisors of casual helpers, may liaise and provide engagement details to their department administrators.
{% endstep %}

{% step %}

### Department administrator examines the most appropriate mode of employment

On receiving request for casual helper(s), department administrator may examine the most appropriate mode of employment.  If engaging as casual helper is desired, please ensure the [pre-requisites](/engagement-and-payment-system-for-casual-helpers/help/explanatory-notes-for-the-engagement-of-casual-helpers.md) of engaging casual helpers are fulfilled.
{% endstep %}

{% step %}

### <mark style="background-color:yellow;">Department submitter prepares engagement in the system</mark>

Please refer to [Prepare engagements ](/engagement-and-payment-system-for-casual-helpers/department-submitter-features/prepare-engagements.md)for details
{% endstep %}

{% step %}

### Casual helper accepts engagement offer and provides personal information via Casual Helper Portal

Please refer to [User Guide of Casual Helper Portal](broken://pages/8eTFvXZJVRex9l5jSBCc) for details
{% endstep %}

{% step %}

### <mark style="background-color:yellow;">Department submitter verifies casual helper's personal information and supporting documents in the system</mark>

Please refer to [Prepare engagements](https://userguide.hku.hk/engagement-and-payment-system-for-casual-helpers/general-features/pages/nsNiXffljgjuuqUTXnce#id-5.-verify-of-certified-true-copy-of-hkid-travelling-document) for details
{% endstep %}

{% step %}

### <mark style="background-color:green;">Department approver approves engagement in the system</mark>

Please refer to [Approve engagements](/engagement-and-payment-system-for-casual-helpers/department-approver-features/approve-engagements.md) for details
{% endstep %}

{% step %}

### <mark style="background-color:yellow;">Department submitter prepares payment in the system</mark>

Please refer to [Prepare payments](/engagement-and-payment-system-for-casual-helpers/department-submitter-features/prepare-payments.md) for details
{% endstep %}

{% step %}

### <mark style="background-color:green;">Department approver approves payment in the system</mark>

Please refer to [Approve payments](/engagement-and-payment-system-for-casual-helpers/department-approver-features/approve-payments.md) for details
{% endstep %}

{% step %}

### <mark style="background-color:yellow;">Department submitter checks payment status in the system</mark>

Please refer to [Check payment status](/engagement-and-payment-system-for-casual-helpers/department-submitter-features/check-payment-status.md) for details
{% endstep %}
{% endstepper %}


---

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