Engagement and Payment System for Casual Helpers
  • About this user guide
  • Release notes
  • Introduction to the system
  • ACCESS TO THE SYSTEM
    • Assign delegation
    • Sign-in the system
    • Personalization settings
  • GENERAL FEATURES
    • Workflow of engagements and payments
    • Automation on payments
    • System reminders by emails / Pending tasks at HKU Portal
    • Personalize your own views
    • Export to Excel
  • DEPARTMENT SUBMITTER FEATURES
    • Prepare engagements
    • Prepare payments
    • Check payment status
    • Reopen and Close engagements
  • Cancel engagements and payments
  • DEPARTMENT APPROVER FEATURES
    • Approve engagements
    • Approve payments
  • CASUAL HELPER PORTAL
    • User Guide of Casual Helper Portal
  • HELP
    • Explanatory notes for the engagement of casual helpers
    • Video playback of the briefing sessions
    • FAQ
    • Contact Us
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On this page
  • 1. Review engagement details and casual helper information
  • 2. Approve engagement / Reject engagement / Return engagement for rework
  • Approve engagement
  • Reject engagement
  • Return engagement (for rework)
  1. DEPARTMENT APPROVER FEATURES

Approve engagements

PreviousCancel engagements and paymentsNextApprove payments

Last updated 24 days ago

Department approver can perform the following operations to approve an engagement:

1. Review engagement details and casual helper information

Step 1: Search and open engagement to be approved

Step 2: Review engagement details, personal information and supporting documents of casual helper

Click the name of casual helper in the "Contact" field under the "Casual Helper's Profile" section of engagement to view the casual helper's personal information.

Click document link(s) to open document(s) for verification.

2. Approve engagement / Reject engagement / Return engagement for rework

Approve engagement

Step 1: Open engagement to be approved and scroll down to the Department Approver’s Declarations

Step 2: Click “Approve” option for approval (this also indicates your agreement to the Department Approver's Declaration)

Step 3: Choose "Payment Pre-Approval" option

Yes. i.e. payment will be approved automatically on submission

No. i.e. payment will require manually approval by department approvers after submission

Step 4: Enter “Approval Remarks” optionally

Step 5: Press “Save” button at the top menu to save and verify inputs. The “Approve Engagement" button appears when all required information entered

Step 6: Press “Submit Decision” button at the top menu

Reject engagement

Step 1: Open engagement to be rejected and scroll down to the Department Approver’s Declarations

Step 2: Click “Reject” option

Step 3: Enter reason of rejection to “Approval Remarks”

Step 4: Press “Save” button at the top menu

Step 5: Press “Submit Decision” button at the top menu

Return engagement (for rework)

Step 1: Open the engagement to be returned to the submitter for amendment and scroll down to the Department Approver’s Declarations

Step 2: Click “Return” option for rework

Step 3: Enter the reason for return to “Approval Remarks”

Step 4: Press “Save” button at the top menu

Step 5: Press “Submit Decision” button at the top menu

Please refer to for details

Automation on payments > Payment pre-approval
Review engagement details and casual helper information
Approve engagement / Reject engagement / Return engagement for rework
Engagement details
Personal information of casual helper
Supporting documents of casual helper