Approve engagements

Department approver can perform the following operations to approve an engagement:

1. Review engagement details and casual helper information

Step 1: Search and open engagement to be approved

Step 2: Review engagement details, personal information and supporting documents of casual helper

Engagement details

Click the name of casual helper in the "Contact" field under the "Casual Helper's Profile" section of engagement to view the casual helper's personal information.

Click document link(s) to open document(s) for verification.

Personal information of casual helper
Supporting documents of casual helper

2. Approve engagement / Reject engagement / Return engagement for rework

Approve engagement

Step 1: Open engagement to be approved and scroll down to the Department Approver’s Declarations

Step 2: Click “Approve” option for approval (this also indicates your agreement to the Department Approver's Declaration)

Step 3: Choose "Payment Pre-Approval" option

Yes. i.e. payment will be approved automatically on submission

No. i.e. payment will require manually approval by department approvers after submission

Please refer to Automation on payments > Payment pre-approval for details

Step 4: Enter “Approval Remarks” optionally

Step 5: Press “Save” button at the top menu to save and verify inputs. The “Approve Engagement" button appears when all required information entered

Step 6: Press “Submit Decision” button at the top menu

Reject engagement

Step 1: Open engagement to be rejected and scroll down to the Department Approver’s Declarations

Step 2: Click “Reject” option

Step 3: Enter reason of rejection to “Approval Remarks”

Step 4: Press “Save” button at the top menu

Step 5: Press “Submit Decision” button at the top menu

Return engagement (for rework)

Step 1: Open the engagement to be returned to the submitter for amendment and scroll down to the Department Approver’s Declarations

Step 2: Click “Return” option for rework

Step 3: Enter the reason for return to “Approval Remarks”

Step 4: Press “Save” button at the top menu

Step 5: Press “Submit Decision” button at the top menu

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