FAQ | User Guide of Casual Helper Portal

Q: How can I register a Casual Helper Portal account?

A: It is by email invitation. At the first time you received an engagement offer, an email for account registration will be sent to your email address provided to the hiring department. With the same account, you may manage all the engagements with the University.

Q: I forget my password for sign-in the portal

A: Press "Forgot Password?" button at the Sign-in page of the Casual Helper Portal. An email will be sent to your registered email address and guide you to change a new password.

Q: I forgot my username for sign-in the portal

A: Please contact ITS Service Desk for assistance. You may find the contact information from