Guide to Electronic Document Delivery via Parchment

Applicable to: Applicants from universities in the United States and other institutions using the Parchment Exchange network.

Service Information: How it works

Step 1: Access Your Documents:

1. Log in to Parchment.com. If you haven't registered, create an account.

2. Click Transcripts or Degree Certification (or Orders in some views).

3. You need to find the school that holds your transcript:

• Click "+ Add Another Institution" if your school is not already listed on your dashboard.

• Enter your school's name and click Search.

• Select your school and complete the Enrollment Information (e.g., status, dates attended, name while enrolled) if prompted.

Step 2: Select Destination

1. Click Order (or "Send Transcript") next to your school name.

2. On the destination page, select Academic Organization (or Academic Institution).

3. Search for "The University of Hong Kong".

4. Select "The University of Hong Kong"

Step 3: Delivery Details & Application ID

1. Ensure the Delivery Method is set to Electronic.

2. Application Number: In the "Application Number" field provided by Parchment, you must enter your HKU Application Number (e.g., 11900xxxxx)

Important: Failing to include this may delay the matching of your documents.

3. Processing Time: Select "Send Now" (unless you are waiting for final grades, in which case select "Hold for Grades").

Step 4: Consent & Payment

1. Sign the FERPA Privacy Rights consent form electronically if this is your first time ordering.

2. Click Checkout and complete the payment process.

3. You can track the status of your order in your Parchment dashboard.

Important Reminders for Applicants

Reminder	Detail
No "Student Copies"	Only official digital records are accepted. Do not share screenshots, scanned PDFs of paper transcripts, or any “unofficial” documents.
Match Your Details	Ensure the name on your Parchment account matches the name on your HKU application exactly.
Include Application Number	You must enter your HKU Application Number in the required field. Missing or incorrect numbers may cause processing delays.
Submit in Time	Electronic sharing is instant, but administrative processing takes time. Share your documents as soon as they are issued by your university.